Crew Store Leader - Hospitality & Retail Operations

Join SOUR SALLY GROUP as a Crew Store Leader in Banjarmasin! Are you a dynamic and customer-focused professional with a passion for hospitality and retail operations? SOUR SALLY GROUP is seeking a motivated Crew Store Leader to oversee the daily operations of our store in Banjarmasin. This role offers a unique opportunity to lead a team, drive sales, and ensure exceptional customer service in a vibrant and growing market.

As a Crew Store Leader at SOUR SALLY GROUP, you will be the backbone of our retail operations. Your daily tasks will include managing inventory, training and motivating your team, handling customer inquiries, and ensuring that our store meets all operational and sales targets. This is a chance to make a real impact in the hospitality and retail sector, right in the heart of Banjarmasin.

📋 Tanggung Jawab Pekerjaan

• Oversee daily store operations, including opening and closing procedures.
• Manage inventory levels and ensure stock accuracy using POS systems like SAP or Oracle.
• Train and mentor store staff to maintain high standards of customer service.
• Handle customer complaints and resolve issues promptly to maintain satisfaction.
• Monitor sales performance and implement strategies to meet or exceed targets.
• Ensure compliance with company policies and regulatory requirements.
• Coordinate with the management team to plan and execute store promotions and events.
• Maintain a clean and organized store environment.

🎓 Kualifikasi & Syarat

• Minimum of 3 years of experience in retail or hospitality operations, preferably in a leadership role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Familiarity with retail POS systems such as SAP or Oracle is a plus.
• Ability to work under pressure and meet tight deadlines.
• Proven track record of driving sales and customer satisfaction.
• Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.
• Must be fluent in both English and Indonesian.

🛠️ Keahlian

Lowongan Terkait