Insurance Claims Specialist - Automotive Unit

Join PT Bagaskoro Mega Langgeng, a leading name in Indonesia’s insurance and pension fund sector, as we expand our team with a dedicated Insurance Claims Specialist for Automotive Units. This role is perfect for professionals with a passion for client service and a keen eye for detail. Located in the bustling city of Jakarta Raya, you will be part of a dynamic team that handles a wide range of automotive insurance claims, from minor accidents to comprehensive damage assessments. Our company is committed to providing top-notch service and is looking for someone who can deliver exceptional results while maintaining a high level of professionalism.

As an Insurance Claims Specialist, you will be at the forefront of resolving claims for our automotive clients. Your daily tasks will involve reviewing claim documents, conducting thorough investigations, and negotiating settlements with insurance companies and repair shops. You will work closely with our claims adjusters and legal teams to ensure that all claims are processed efficiently and fairly. This role offers a unique opportunity to grow within a reputable organization that values its employees and invests in their professional development.

📋 Tanggung Jawab Pekerjaan

• Review and assess automotive insurance claims to determine coverage and validity.
• Conduct investigations and gather evidence to support claim decisions.
• Collaborate with repair shops, towing services, and law enforcement to facilitate claim resolution.
• Negotiate with insurance companies and repair shops to reach fair and timely settlements.
• Prepare and submit detailed reports and documentation for all claims processed.
• Maintain accurate records of all claims and follow up on pending cases.
• Provide exceptional customer service to policyholders and ensure their satisfaction with the claims process.
• Stay updated with industry regulations and best practices in automotive insurance claims.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Insurance, Business Administration, or a related field.
• Minimum of 3 years of experience in insurance claims, preferably in the automotive sector.
• Proficiency in Indonesian and English, both written and spoken.
• Strong knowledge of Indonesian insurance laws and regulations.
• Excellent analytical and problem-solving skills.
• Certification in claims handling or a related field is a plus.
• Familiarity with insurance software such as SAP, Oracle, or similar systems.
• Ability to work independently and as part of a team in a fast-paced environment.

🛠️ Keahlian

Lowongan Terkait